No change fees on Alaska Airlines Cancellation. Like ever!

Olivia Jackson
4 min readJun 18, 2021

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The pandemic shook the entire world and showed things human imagination could never make sense of. The aviation sector had to be one of the most affected sectors due to COVID-19. Alaska came forward to do its part by eliminating change fees.

Alaska decided to permanently get rid of change fees for the tickets purchased on or after 1st May 2021. There will no change fees only for Main and First- Class Fares. However, the 14-hour cancellation policy applies to all fares. Change and cancellation fees have also been

waivered, irrespective of the travel class. You only have to pay the fare difference.

Points that will make Alaska Airlines Cancellation process easier

Had it been earlier times, a quick call on the Cancellation number and you would have been done with cancellation. But since the pandemic hit, people are hearing more hold music than they are hearing customer support’s voice. Keeping customer’s needs at their top priority, Alaska is encouraging its customers to get Alaska Airlines Cancellation via online platforms.

· If your reservation was done by a third party or an online travel agency and you want to cancel your reservation, Alaska requests you to get in touch with a travel agency for accurate assistance.

· Online platforms include Alaska’s website, alaskaair.com, and its official app. The cancellation process moves fastest when done via these platforms.

· For qualified reservations, Alaska’s change fee or cancel fee waiver will be applied automatically.

· Keep in mind that Saver Fares can be only canceled and not changed. Your credit will be added to your e-wallet.

Guide to Alaska Airlines Cancellation via online mode

As we mentioned, skip the hold music and get online. Refer to this blog if you wish to cancel your reservation via alaskaair.com.

· Visit alaskaaiir.com and locate your reservation.

· Enter your confirmation code and last name to locate your reservation.

· For non-refundable tickets, you will receive travel credit. Choose the channel for your travel credit. For people who already have an account with Alaska. They can choose to get the credit sent to their “My Wallet”. For people who do not have an account with the airline, you can choose to get your credits sent to your email.

· Select –“Confirm Cancellation”.

The credits in “My Wallet” will appear in up to a maximum of 7 days. The process can also happen immediately. When you wish to make another reservation, log in and you can use these credits.

For the credits that will be sent to email, The two mails that you will receive are very important as one contains Certificate Code and the other one contains the PIN. Use these details for your next flight reservation.

Learn about Next Level Care during the pandemic

The worst might be over but the danger of getting infested still hangs in the air. It is important to follow all the protocols laid down by the federal law for a COVID-19 free future. Alaska has upgraded its cleaning technology and is being extra cautious to safeguard customers’ and crew’s health. Let’s have a look at the steps taken by the airline to make flying safe and comfortable.

· Alaska asks all its employees and customers to wear a face mask for the entirety of the flight. People who are fully vaccinated are not exempted from this requirement. If you are flying with Alaska, you are wearing a mask.

· According to a study conducted by the Department of Defense, people who wear masks while onboard have a near-zero or 0.003% chance of getting infected by the virus.

· Alaska uses HEPA filters for all its aircraft. HEPA has proved to remove 99.9% of viruses, airborne or otherwise including but not limited to the COVID-19 virus and its variants.

· You receive better ventilation on board than you do at a grocery store. The air inside the cabin is filtered every 2–3 minutes.

· To minimize particle movement, the air is made to flow from the ceiling of the aircraft to the bottom of passengers’ seats.

· We highly recommend you to watch Alaska Safety Dance. The link is available on their website. The performance is hilarious and witty. You can also directly search for it on You tube.

Frequently Asked Questions regarding cancellations due to COVID-19

1. I used miles to make my reservation, how will I receive my cancellation credit?

If your tickets fulfill all the flexible travel policies, your miles will be re-deposited in your Mileage Plus account after your Alaska Airlines Cancellation.

2. What is the time period for the miles to start reflecting in the account?

The transaction happens almost immediately but in certain cases, it can take up to 24–48 hours. Please be patient and trust the process

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3. Can I perform my Alaska Airlines Cancellation via the Alaska App?

Yes, the process of cancellation is similar to that of the cancellation done via alaskaair.com.

4. What about the tickets purchased after 31st May 2021?

The airline is working on its flexible travel policy and will post the latest updates about it on the website. Keep visiting the site regularly.

5. What if I made my reservations via an online travel agency and now want to cancel?

For reservations made through an online agency, please contact the agency for assistance before getting in touch with the airlines.

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Olivia Jackson
Olivia Jackson

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